Refund Policy

Last updated: 28 March 2026

We stand behind our products. If you're not completely satisfied, we'll refund your purchase — no questions asked.

Eligibility

You are eligible for a full refund if you request it within 30 calendar days of your original purchase date. This applies to all digital products sold by PRIME GROUP SAC LTD through this website.

How to Request a Refund

To request a refund, simply email us at contact@primegroupsac.com with your order number or the email address used at checkout. You can also use our Contact page.

Processing Time

Refund requests are typically processed within 3–5 business days. Once processed, the refund will appear on your original payment method within 5–10 business days depending on your bank or card issuer.

Conditions

• Refunds are available for 30 days from the date of purchase only.
• Each customer is entitled to one refund per product. Repeat purchases and refunds of the same product may be declined.
• Refunds are issued to the original payment method used at checkout.

After a Refund

Once a refund is issued, your access to the digital product is revoked. You agree to delete any downloaded copies of the product from your devices.

Contact

For any questions regarding refunds, reach out to contact@primegroupsac.com.